heater faqs

General FAQs

How much area does the Comfort Deluxe Heater cover? Up to 1000 square feet

What is the BTU (British Thermal Unit) rating on the Comfort Deluxe Heater? 5000 BTU's

Is the Comfort Deluxe Heater safe? YES EXTREMELY! The Comfort Deluxe is safe and cool to the touch. It is also equipped with a tip switch.

Is the Comfort Deluxe Heater expensive to run? Not at all, depending on your electric carrier they average 10 cents in the low mode and 15 cents in the high position.

How long do the heating elements in the Comfort Deluxe Heater last? The COPPER PTC heating elements last years, 80,000 to 100,000 hours!

Is there any maintenance on the Comfort Deluxe Heater? Yes, just vacuum the filter in the back every month or two.

How many amps does the Comfort Deluxe Heater use? Answer 8 amps in the low mode and 12 amps in high.

How long is the cord on the Comfort Deluxe Heater? Answer 6 feet 14 gauge.

Is the Comfort Deluxe Heater portable? Yes it is on caster wheels and the unit only weighs 22 pounds.

Does the Comfort Deluxe Heater come with a remote control? Yes

Functional FAQs

How do I get the remote cover off of the Comfort Deluxe Heater? Push the far tab on the bottom left hand side of the back of the remote to the right. With the tab pushed toward the right, slide the lip of the battery tray toward you.

Where do I find the serial number on my Comfort Deluxe Heater? On the back of the heater, there is a large, black, rectangular sticker.

What does the red light that comes on the Comfort Deluxe Heater when I plug the unit in mean? The light simply indicates that the unit is plugged in, the master power switch is in the on position and that it can be turned on for use at any time.

Can I move the Comfort Deluxe Heater around while it’s running? No. It is not recommended to move any portable heater when it is operating. We recommended moving the heater only after it has been powered off and the fan has completely stopped.

Can I use the Comfort Deluxe Heater and other appliances at the same time? Yes, as long as they are not running off of the same circuit. Zone heaters are considered an appliance and you should never run more than one appliance on a single circuit breaker. Your freezer, refrigerator, microwave, washing ma- chine, dryer, heaters and other such appliances should not share a circuit breaker.